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STEVES  &  SONS PRODUCT  WARRANTY

  Steves & Sons products are designed and built to provide lasting value for your home. We warrant to the original owner, if your Steves & Sons product exhibits a defect in material or workmanship within the time periods outlined below from the initial purchase.

 

  Steves & Sons, at its sole discretion, will repair, replace warranted door or refund the original purchase price. Steves & Sons maximum liability is limited to the amount of the original purchase price and will not cover the costs of labor, installation or finishing for any replacement door. The manufacturer will not be liable for any door(s) repaired or replaced without prior written consent.

  This warranty is in lieu of any other warranties, expressed or implied, including implied warranties of fitness for a particular purpose and merchantability. Moreover, in no event will Steves & Sons be liable for special, incidental or consequential damages. This warranty protects your legal rights. Other rights vary from state and may apply to you. Some states and federal laws do not allow the exclusion of implied warranties. In the event these laws apply, the length of any implied warranty shall be one (1) year or the shortest time in excess of one year permitted under applicable law. Similarly, some states do not allow exclusions or limitation of consequential damages and, if applicable, this limitation will not apply.        

 

  Action on any claims for warping or for photographing may be deferred, at the option of the manufacturer for a period not to exceed 12 months from date of claim. Please see care and handling instructions for additional information.

 

This limited warranty including all following facets, subjects, classifications and descriptions regarding qualified slabs, glass and components does not cover the following circumstances and are not considered the responsibility of Steves & Sons.

   Locksets or components not provided by Steves & Sons

  Normal wear and tear, and natural weathering of surfaces

  Vandalism, misuse, neglect, impact by foreign objects, acts of god, fire, explosion or other casualty

  Problems resulting from misuse and or abuse, failure , to follow care and maintenance instructions, and improper installation application or procedure

  Problems related to improper finishing of all surfaces, front, back, sides, top and bottom of door, door unit, sidelites and/or transom  

  Natural variations in color or texture in any finish shall not be considered a defect.

  Failure to provide a proper overhang, damage caused by direct rain exposure, damage caused by extreme temperature, either from direct sunlight and or installation of a storm door

  In most climate conditions you need to have an overhang that extends at least half the distance of the height of your entryway. For example, if the measurement from the base of the door to bottom of the overhang is 10 feet, the overhang should extend 5 feet, and a minimum of 3 feet width projection on each side of unit

  For southern and western warm climates, wet climates or if your door will receive direct sunlight during the hottest part of the day, you should have an overhang that extends the full height and up to twice the distance of the height of your entryway.

  Installing a storm door can cause extreme heat buildup from the sun or trap moisture depending on your environment. Upon inspection, if the installation of storm door caused damage to the door, that may void the warranty.

  If proper flashing is not used including a sill pan and head flashing when recommended overhang is not met, this could void the warranty.

  Slight expansion or contraction of door panels, jambs and slabs due to varying environmental changes is considered normal and not a defect.

  Wood decay for any wood components that come in direct contact with soil, mildew/mold are not considered decay.

  Condensation and or damage as a result from condensation

 

 

 

 

 

  Structural integrity issues caused by improper installation of hardware or improper sizing of door slab

  Damage or poor product performance resulting from the installation of product in a condition that exceeds product design standard or certified specs, and/or does not conform to applicable building standards

  Decorative glass, caming, grilles, clavos, and clear beveled glass panels are hand-made and may vary from one piece to another. Slight variations in color, thickness, beveled width, distortion, bubbles and minor scratches are not considered defects.

  The exposure of knots in knotty alder, knotty pine door slabs, jambs, casing and brickmold is not considered a defect.

  The pet doors on door units are very durable and with the proper care will provide many years of service for you and your pet. However, please be aware the pet doors are not waterproof against inclement weather or any excessive water exposure. This product has a one year warranty from the date of the purchase of the product to be free of manufacturer’s defects in workmanship and materials

 

 

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Yutou Village, Hecun Town, Jiangshan City, Zhejiang Province, China.